Contact Us

University IT Services - UITS
United Arab Emirates University
PO Box 15551, Al-Ain, UAE
Tel : +971-3-713 6111
Fax: +971-3-713 6999

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E-Services (also sometimes referred to as Self Service Banner (SSB)) provides a group of services online to university community.The e-services can be divided into two categories:

  • Student and Academic Services: The services provide the students the ability to register in courses, review classes schedule, and view final grades online. In addition, the services provide the faculty the ability to manage class attendance, view class roasters, and grade students online.
  • Employee Services: provides a tool to university employees (Staff & Faculty) the ability to claim many of their benefits online. Examples of such benefits includes education allowance, travel reimbursement, Leave, and Air tickets allowance requests.


Service available to:

Students, Staff and Faculty Members.

Accessing e-Services:

To access e-Services you will need to login to my.UAEU Portal, once you are logged in, you can access e-services depending on your system defined role as explained below.

  • Students:  The e-services channel will show under the Academic Life tab.
  • Staff: The e-services channel will show under the employee tab.
  • Faculty: The e-services channel will show under the Faculty and employee tabs.

e-Services can also be accessed after logging to the portal by directly clicking on the e-services icon in the portal menu bar. However, this method will require accessing additional browsing links to get to the services which you need. Going to the specific tab can provide a direct link to the needed service.


  1. Who can access eServices?
  2. What does eServices provide?