Contact Us

University IT Services - UITS
United Arab Emirates University
PO Box 15551, Al-Ain, UAE
Tel : +971-3-713 6111
Fax: +971-3-713 6999
Email: Helpdesk@uaeu.ac.ae

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Wired Network

Almost all campuses of UAEU, in spite of their different locations, are joined together with a wired network which consist of different network technologies.

The wired network provides basic network/Internet access to all staff, faculty and students. Basic access provides a 100Mbps connection to the UAEU network and beyond, including the UAEU web server and web-based University applications such as Banner, Webmail, eServices, BlackBoard, the portal at my.uaeu and others.

Service available to:

Students, Staff, Faculty Members and Departments.

Requesting a Wired Network Point:

A new wired network point requires the requester to fill a Network Outlet Request form pdf (PDF, 66.1 KB) and submit it to Help Desk with his Dean/ Director’s approval.

Enabling Network Point:

The customer calls Help Desk or sends a request to helpdesk@uaeu.ac.aeto enable a network point. He should specify the following:

  1. Location: Campus – Building no. – Floor – Room no.
  2. Network point’s reference no. which is displayed on the socket of the network point.