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During this academic year we initiated a five years
strategic planning process to improve the use of
information technology as a driver for change. With
the development of a Strategic Operations Plan for
the central IT organization in order to make it more
efficient, effective and responsive to its customers.
Initially starting with new Operational Goals along
with broad strategies for achieving them. The five years
strategic planning process is another significant step
in UITS’s efforts and challenges to create strategic goals
and underlying structures, tools and system. It will
be a framework to guide us in offering technological
solutions to UAEU, especially considering the forces that
are shaping the future of education. Current digital
generation has very different expectations related to
the learning environment as they expect to be able
to learn anytime, any place. We will work closely with
all areas of the campus as we continue our planning
process.
Strategic Planning process
UAEU IT must be ready to respond to a rapidly shifting business climate and deliver solutions tuned to the needs of
university colleges / departments as well as the UAEU as a whole. We achieve this by engaging in an annual strategic
planning cycle, working with UAEU groups to align IT with business priorities and allocate resources to derive the
greatest benefit. Our strategic planning activities help us to develop a long term view of business goals, challenges and
technology trends.
A new inclusive IT Governance model for the UAEU IT sector
began to emerge this fiscal year – bringing UITS and colleges
/departments IT efforts together like never before! This
new structure will allow UITS to focus on strategic areas :
Strategic alignment, value delivery, resource management,
risk management, implementing process, policies, procedures
and performance measurement.
Enriching the careers of our IT employees helps themmake
greater contributions to UAEU IT and education sector
growth. In this academic year, we educated and trained
our professionals. These initiatives included workshops,
trainings, conferences, and mentorships. Fifty five percent of
all IT employees have taken a skills development training &
workshop, which provides them with skills, tools, a framework
for enhancing and maintaining technology at UAEU.
Established IT Governance Model
Developing and Retaining Talent
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