Basic HTML Version
UITS Online Support System
Web based customer support system available to users on/off campus.
The system is available 24X7 for requests submittal; support is available 5 days /Week.
Easy user interface, users can submit their request/complain in two steps.
Automated notification system as well as customer feedback upon completion
Online List of popular solutions are available.
Users can always track their current and previous requests.
The following are some of the features included in the customer view
UITS Online Support System was implemented by UITS in 2013, the main focus was to introduce a new system which is
ITIL based with quick and easy interface and can give 24/7 access to our community.
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