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Message from CIO
2015-2016 were another successful year for UAEU: We reached new levels of customer satisfaction and advanced key strategic initiatives aligned
with the vision and objectives of the University.
Each year we seek to strengthen our offering to the university community through careful alignment of our services to support the teaching,
learning and research mission of the university, as well as its strategic plan.
The dedicated professionals at UITS, along with our many partners across the campus, are responsible for the achievements highlighted here.
Our objectives in the years ahead are to integrate and consolidate all systems so our customers won’t know the difference from a technology
perspective where they are working.
We encourage you to review this report to help gain a better understanding of the multitude of projects and initiatives various teams within the
One IT family are involved in.
Thank you for taking the time to review our progress in this annual report. Creating connections matters to UITS, and our most important
connection always will be the one we have with those whom we serve.
Sincerely,
Afraa Al Shamsi
Chief Information Officer
University IT Sector - UITS
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