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eServices
New milestones
The automation of any business process should aim to achieve at least two key
objectives: improve efficiency and internal control processes and reduce cost
and effort With this in view, Summer 2012 saw the implementation of a num-
ber of applications and systems which were part of UITS active project list.
Personal & Dependent Tracking System
UAEU faculty & staff can now update their personal and dependents’ information via Personal & Dependent Tracking Sys-
tem in eServices. Accurate up-to-date information is imperative as the status of UAEU employees’ dependents may affect
employees’ entitlements, With this in mind, this automated system was developed to capture, verify and update em-
ployees’ personal and dependent details in the HR System in a more efficient and effective way .
National Teaching Assistants Vacation Ticket & Expense Reimbursement Systems
As part of the benefits that national TAs are entitled to while studying abroad, two automated systems have recently
been launched to process TAs' applications for vacation tickets and reimbursement of expenses respectively. The first
system, National TAs Vacation Ticket, allows TAs to submit their vacation tickets request online, processes tickets pay-
ment directly in UAEU Banner Finance System for the ticket value to be deposited in the TAs’ accounts.
The second system, National TAs Expense Reimbursement, allows UAE Embassies to request reimbursement of the Na-
tional Teaching Assistants (TAs) expenses online through UAEU Banner System. The reimbursement is directly processed
in the Finance System and paid to embassies’ accounts.
Both systems are handy tools that provide users easy access and the Finance Department a better way to manage re-
quests.
Student Housing Transfer Request System
With Student Housing Transfer Request system, the process of requesting room transfer has become much more simple
and straightforward. As this is an automated system, it allows students who wish to transfer to a different room/ build-
ing/ hostel to apply online, track their application via notifications and get approval if they meet the conditions set by
housing administration. This new automated paperless application stands to benefit both students and admin-
istration by speeding up the processing of room transfer requests and saving time and resources.
Al Ain Gate Permit System
Al Ain Gate Permit system is yet another applicaƟon that aims to save Ɵme, effort and resources. It makes the process
of applying for a transportaƟon permit much quicker. A student who wishes to get a permit makes a request by filling in
her guardian’s details and uploading supporƟng documents online. Thus, administrators can verify informaƟon, review sup-
porƟng documents and process submiƩed requests all online.
By: Mariam Ketbi & Abdullahi Qani
8 | Nov 2012 .
THINK IT . UITS NEWSLETTER