19 / 86
UAEU Smart Wearable Technology
TRA Compliance
Target Audience
Target Audience
University Community & General Public
University Community & General Public
Description: As part of continuous technology
enhancement UITS took the initiative to develop an
in-house a mobile app for smart wearable device such as
Apple Watch. As a first step forward UAEU Apple Watch
services include latest UAEU News, Academic Calendar,
and Academic Programs and also to receive important
notifications on smart wearable devices.
Description: Telecommunication and regulatory
authority has launched guidelines and regulations that
need to be complied. UITS took the initiative to work
towards the TRA compliance. TRA along with PM office
identified priority services for UAEU and released 6 KPI’s
covering different domains. Out of 6 KPI’s one KPI is
related to website quality which UITS is working closely
with the media and communication department. Some
KPI’s are related to information and systems security for
which UITS initiated a project to further enhance and
improved the applications related to priority services
in order to comply with the TRA regulations. Mainly KPI
2 and 6 are related to UITS. Last 2 years assessment of
TRA shows continuous improvement towards the TRA
compliance.
To Whom It May Concern Letter for Students
Target Audience
Students
Description: This service automates the process of
requesting “To Whom it May Concern Letter” by the
students by enhancing the Student Document system to
send a soft copy of TWIMC letter to students via email
after receiving request & fee payment. The requesting
students can now pay the fees for TWIMC either through
eServices or mobile.
Database Security Vulnerability Assessment
Target Audience
University Community
Description: As a part of ISO initiative, UITS has
Implemented a security system to periodically scan the
databases to identify database related vulnerabilities.
These vulnerability definitions are continuously updated
as per international standards. This system helps us
to ensure our databases are secure from malicious
activities. This system directly impacts the university
community including students, staff and faculties.
17