Digital Accessibility Statement

Commitment to Digital Accessibility

We at UAEU are dedicated to making our digital platforms accessible and inclusive for all our users, including People of Determination and Senior Citizens. Our commitment reflects the UAE's vision for a barrier-free digital ecosystem, as outlined in the UAE National Policy for Digital Accessibility.

Accessibility Standards

We are committed to continuously improving our digital platforms to meet the Web Content Accessibility Guidelines (WCAG) 2.1 & 2.2 Level AA standards. We actively follow these standards and implement best practices to enhance accessibility, ensuring an inclusive experience for all users.

Ongoing Accessibility Efforts

We are committed to maintaining accessibility as a continuous process. Our efforts include regularly testing and updating our websites and mobile applications to improve usability for all users. We conduct accessibility audits, gather user feedback, and review our platforms to identify and address any barriers that may arise. Additionally, we provide training for our teams to ensure best practices are followed, reinforcing our commitment to an inclusive and seamless digital experience for everyone.

Accessible Features

Our platforms include the following features to enhance accessibility and usability for all users:

Alternative Text: You will find descriptive alternative text for all non-decorative images, allowing screen readers to convey visual content to you.

Text Reader: Use the text-to-speech feature to listen to on-screen content, making it easier for you if you have visual impairments or reading difficulties.

Adjustable Font Size: Customize the font size to improve readability, especially if you have low vision.

Adjustable Text Spacing: Modify text spacing to enhance readability, particularly helpful if you have dyslexia or other reading difficulties.

Dyslexia-Friendly and Legible Fonts: Choose from specialized fonts designed to improve readability by reducing confusion with distinct letter shapes and spacing.

Line Height: Adjust the vertical spacing between lines of text to suit your reading comfort and needs.

Text Align: Customize text alignment to left, center, right, or justify, helping you organize and view text according to your preferences.

Pause Animations: Stop moving or flashing content to reduce distractions and prevent potential triggers if you have photosensitivity or attention disorders.

Hide Images: Remove visual elements from the page, allowing you to focus solely on text content for a simplified reading experience.

Highlight Links: Make hyperlinks more prominent to improve navigation, especially if you have visual or cognitive impairments.

High-Contrast Mode: Enable high-contrast mode to enhance the visibility of text and images, making content easier to see.

Saturation: Adjust color intensity to your preference with options for low or high saturation or desaturate the page to grayscale for a more comfortable viewing experience.

Tool Tips: Hover over or focus on images to see additional context and explanations through alt text, helping you understand visual content more effectively.

Page Structure: View a clear outline of the page's layout, including headings and sections, to help you navigate content more efficiently.

Dictionary: Select any word on the page or press Ctrl + M to get definitions and additional context, making it easier for you to understand content.

Keyboard Navigation: Navigate the platform entirely using your keyboard, ensuring accessibility if you have motor disabilities.

Accessible Forms: Fill out forms easily, as they are fully compatible with assistive technologies.

Multi-Language Support: Access content in multiple languages to accommodate your diverse linguistic needs.

Continuous Improvement

We are committed to improving digital accessibility through:

Continuously evaluating and refining this statement to enhance the user experience.

Conducting routine audits and testing of our digital platforms.

Integrating user feedback to identify and remove accessibility barriers.

Enhancing features to stay aligned with evolving accessibility standards.

Review and revise our training to provide specific guidance to our content editors and developers.

Limitations and Exceptions

Despite our efforts, some parts of our digital platforms may not be accessible:

Some areas may not be fully compatible with screen readers.

You may not be able to access all content by using the keyboard alone.

Not all media will have a transcript or subtitles.

Some text may not reflow in a single column when you change the size of the browser window or use certain levels of magnification.

Some older documents (PDF, PowerPoint, Word) are not fully accessible to screen reader software.

Some content or third-party integrations may not fully comply with accessibility standards.

Feedback and Support

If you experience difficulties accessing our digital platforms or have suggestions for improvement, please reach out to our support team through the contact us page or send an email to servicesdesk@uaeu.ac.ae .

We value your feedback and are committed to resolving accessibility issues promptly.

Compliance with Laws and Policies

We are working towards complying with all relevant UAE laws and regulations regarding digital accessibility and adhering to the National Policy for Digital Accessibility.