E-consultation
Current Consultations:
Opening on
01/12/2023
Closing on
31/04/2024
Subject of the Consultation:
Evaluating the effectiveness of communication channels at the United Arab Emirates
University.
Objective:
The Questionnaire aims to evaluate the satisfaction level of students and customers regarding the various
channels offered by United Arab Emirates University. The questionnaire aims to collect information about the preferences of students and
customers regarding communication methods & identifying factors that contribute to
enhance their experience. The questionnaire also seeks to identify on potential issues
that users may encounter while using these channels.
Anticipated outcomes :
1. A deeper understanding of user preferences: Obtain insights into customer preferred
communication channels and the reasons for their choice of preference.
2. Identify areas for improvement: Identify issues and challenges associated with
each communication channel and develop strategies for enhancement.
3. Increase satisfaction and engagement: Using data to improve the quality of communication
and increase the level of customer satisfaction, which may lead to improved interaction
and engagement.
4. Developing communication strategies: Based on the results, more effective communication
strategies can be developed that aligns with the customers’ needs and expectations.
Results: TBA
Planned Consultations:
Subject of the Consultation:
Receiving the opinions of users of the website and smart application about the quality of digital services it provides.
Objective of topic:
Anticipated outcomes following the advice:
Taking all suggestions and opinions into consideration and sending them to the relevant entity and departments for technical enhancements, streamlining the service and enhance user-friendliness.
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Decision: Develop suggestions for enhancing or introducing new programs or course structures within student centers and clubs to attract student interest.
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Past Consultations:
Opening on
05/12/2023
Closing on
31/12/2023
Subject of the Consultation:
Measuring the role of volunteering in a student’s life and the extent of its impact.
Objective:
Through this consultation, we measure the extent of the impact of student initiatives
and volunteerism and their efforts to participate in activities that support society
at the social, cultural, and economic aspects. This includes individuals’ efforts
or participation in group activities affiliated with university colleges or student
teams, both on campus or external activities to qualify local talents.
Results:
The results showed significant interaction from volunteer students in COP28, with 14 volunteers out of 19 participants participated in responding to the questionnaire. The final results revealed that all students preferred morning periods to participate in volunteering by 100%. Moreover, the majority of volunteers showed satisfaction with their experience with 57% rating it as (excellent and good) while 53% of students described their experience as (good to some extent).
Recommendations:
- Highlighting the importance of a culture of volunteerisms should focus on emphasizing its positive impact on individuals, communities, and society as a whole.
- Facilitating volunteering opportunities across university fields to offer students exposure and experience in a broad spectrum of areas.
Subject of the Consultation:
Receiving the opinions of users of the website and smart application about the quality of digital services it provides.
Objective of topic:
Consultation Subject:
Receiving the opinions of the People of Determination Services beneficiaries at UAEU.
Aim of the Consultation:
Developing the level of the services provided by the university for People of Determination to achieve user satisfaction and to keep updating it in line with their requirements.
Results:
All opinions and suggestions will be welcomed and will be taken in consideration and will be sent to the specialized unit and department, and will Follow-up with its application in order to develop the services and make it more dynamic and user-friendly.
Poll Result:
View on Sharik.
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