It defines the general framework and standards governing public participation through digital channels, ensuring transparency, ease of access, and effective interaction.

It provides formal channels for direct communication with senior management to ask for inquiries, comments, or important topics.

A tool for systematically collecting user opinions and feedback to support service improvement and decision-making.

It provides an official channel for submitting complaints or suggestions and following them up according to clear and specific procedures.

A platform for displaying articles and knowledge-based content that reflects the university's initiatives and achievements and topics of general interest.

It allows the audiences to be involved in expressing their opinions on proposed initiatives or policies in support of the community participation approach.

It enhances communication and interaction through official accounts, allowing the exchange of information and building dialogue with the community.