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Customer pulse

UAEU Portal Focus Group

Open Date : 06/01/2025|Close Date: 06/30/2025

Purpose of this Consultation

  • UAEU Portal Focus Group (public engagement (co-creation/co-production).
  • Students were asked to scan a barcode with all of their comments and address them by the impact priority
  • Students were grouped and asked to re-design the current UI for the UAEU mobile app. They came up with a list of suggestions.

Outcome

  • 1. Dashboard Improvements
  • Participants recommended displaying academic risk indicators with suggested actions for improvement.
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  • 2. Enhanced Information Display
    • The Announcements section should be renamed to "Important for You" and include a slider for multiple announcements.
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  • 3. Improved Access to Academic Tools
    • Quick Actions should prioritize the most frequently used services, including Blackboard, class schedules, and attendance.
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  • 4. New Features and Functionality
    • Students requested additional features such as Tasks and Deadlines, a UAEU Assistant chatbot, global search functionality, and the display of the current semester on the home page.
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Results.

mobile

Jun 19, 2026