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Zero Government Bureaucracy Program

 

Overview

The United Arab Emirates University is launching the "Community Program in Zero Bureaucracy", which is a series of lectures and training workshops that aim to build an aware and active community that contributes to achieving a real transformation in the provision of government services by reducing procedures and simplifying operations to meet the needs of customers and improve the quality of life for all members of society.


JOURNEY TOWARDS ZERO BUREAUCRACY

THE JOURNEY TOWARDS ZERO BUREAUCRACY

The purpose of this short introductory workshop for leaders on all levels, is to make leaders aware of their key role to drive and support the UAE Government in their journey towards Zero Bureaucracy.

Moving to an organizational state of Zero Bureaucracy, where organizations subscribe to the notion of Zero Bureaucracy, is notoriously difficult. It requires a fundamental change in organizational cultures as well as the way that leaders think about their role in creating a culture of Zero Bureaucracy.

This short introductory workshop will provide participants with an overview of the General Diploma for Leaders in Achieving Zero Bureaucracy provided by the UAEU.

The purpose of this program is to equip leaders with the practical skills needed to move towards Zero Bureaucracy.

Overview of the workshop

  1. The establishment of Bureaucracy and its impact on service delivery.
  2. Introduction to Zero Bureaucracy, its definition and principles.
  3. Agile as an underlying management philosophy supporting Zero Bureaucracy.
  4. The “Look and Feel” of a culture of Zero Bureaucracy.
  5. The mindset of leaders and employees needed to move towards Zero Bureaucracy.
  6. Some key fundamental principles to make it work.
  7. Navigating the change process towards Zero Bureaucracy.

 

 

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Mar 14, 2026