Institutional Excellence Section

• Preparing, developing and following up the implementation of the quality assurance system for organizational units and services.
• Developing and following up the implementation of international quality standards initiatives and systems in coordination with the concerned authorities.
• Planning the university needs of policies and regulations on standards of quality and institutional excellence.
• Overseeing organizational units with regard to the implementation of work mechanisms and policies related to standards of institutional excellence.
• Supervising the participation of the University in MOHAMMED BIN RASHID GOVERNMENT EXCELLENCE AWARD and any programs or awards in which the University participates in the field of institutional excellence.
• Preparing a work mechanism to ensure the use of evaluation outputs in the process of continuous improvement and follow-up and implementation of improvement plans for the departments and units of the university based on the results of the performance evaluation, and developing reports on the level of performance of each section based on the results of the evaluation.
• Supervising the launching of the "Chancellor Institutional Excellence Award ".
• Identifying the main operations and services of the UAE University and developing them constantly to keep pace with the progress of systems, processes and services with the identification of those responsible for each process / service to ensure no duplication with the concerned authorities.
• Developing and following up the plans necessary for the implementation of government excellent service standards in coordination with the organizational units of the university.
• Following up the application of the complaints management system methodology with the organizational units and submitting periodic reports to the leadership
• Enhancing the culture of institutional excellence in the university and conducting workshops and training programs related to quality and excellence.