Evaluating User Satisfaction with UAEU Library Services

 

Share your Feedback through Survey.

Objective:
As a vital resource supporting education and academic research, UAEU's library seeks to improve service quality and better meet the needs of the academic community. This digital consultation aims to gather feedback from students, faculty, and researchers about their experiences with both digital and traditional library services.

Description:
This consultation will collect valuable insights to help develop library services by understanding challenges and identifying opportunities to enhance the user experience.

Expected Outcomes:

1. Comprehensive Analysis of Overall Satisfaction:Obtain accurate evaluations of user satisfaction with library services, helping to pinpoint areas needing improvement.
2. Detailed Insights into Technical Issues:Identify challenges users face when accessing electronic resources or utilizing the digital search platform, enabling the development of effective technical solutions.
3. Prioritization of Service Development: Understand users' most pressing needs (e.g., access to e-books, databases, or study spaces), allowing the library to focus its efforts effectively.