The United Arab Emirates University aims to provide high-quality premium customer
services that earns their satisfaction and exceeds their expectations.

Our Commitment to you

• Receiving you with diligence and treating you with respect and attention.
• Providing you with high quality service and fair treatment
• Meeting your needs with professionalism through well-trained and qualified staff
• Responding to your requirements and needs without any delay, and exerting all efforts possible to meet them in a timely manner.
• Keeping you fully and clearly informed about our services and their requirements, and the time required for their delivery.
• Simplifying procedures and reducing service delivery time, in order to improve the quality and speed of our services.
• Delivering services and providing information through various communication channels
• Your feedback and suggestions about our services are welcome at a time through our several communication channels.

Your commitment to us.

• Appreciation of our employee’s efforts and deal with them with mutual respect
• Providing us with all required documents when required
• Ensuring that all required documents, information and data provided fully and accurately in order to complete the transaction.
• Informing us of any changes to your personal information in a timely manner.
• Being cooperative and answering any inquiries made by our employees in a timely

 

Working Hours: 7:30 am to 03:00 pm Sunday to Thursday	Department	Phone	Email
	Human Resources Department	+971 3 713 5888	HR_Dept@uaeu.ac.ae
	Financial Affairs Department	+971 3 713 6272	cfo.office@uaeu.ac.ae
	Tenders and Procurement Department	+971 3 713 5949	pd@uaeu.ac.ae
	General Services Department	+971 3 713 5899	GS@uaeu.ac.ae
	Transportation Services Section	+971 3 713 4500	as.office@uaeu.ac.ae
	Publications Section	+971 3 713 4899	publication@uaeu.ac.ae
	Facilities Management Department	+971 3 713 6887  +971 3 713 6882	fmd@uaeu.ac.ae
	Deputy VC for Finance & Admin. Affairs (Secretary General)	Phone: 6300 713 3 971+ Fax: 4343 713 3 971+	sg.office@uaeu.ac.ae